AVRS MEDIA
Terms & Conditions
Last updated: 3 July 2026
AVRS Media (“AVRS Media,” “we,” “us,” or “our”) is a creative agency offering brand strategy and identity, content and creative production, AI/automation workflow development, and startup growth support, Owned by DCO STUDIOS LTD. This Privacy Policy explains how we collect, use, share, and protect personal data when you visit avrsmedia.com, contact us, or engage us as a client. We are committed to handling personal data responsibly and in line with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
1. Who We Are
AVRS Media is the data controller for the personal data described in this policy. If you have any questions about this policy or how your data is handled, you can contact us at Sales@avrsmedia.com or by phone/WhatsApp at +44 7919 319985.
2. Information We Collect
We may collect the following categories of personal data:
• Contact details: name, email address, phone number, company name, and job title, typically provided when you fill in a contact or enquiry form, book a call, or correspond with us by email or WhatsApp.
• Project information: details you share with us about your business, brand, or project when scoping or delivering work, which may include business documents, brand assets, account access, or other materials you provide.
• Billing information: invoicing details and payment records, though we do not directly store full card or bank details, which are handled by our payment processors.
• Website usage data: information collected automatically when you visit avrsmedia.com, such as IP address, browser type, device information, pages visited, and referral source, typically gathered via cookies or similar technologies.
• Communications: records of correspondence between you and AVRS Media, including emails, messages, and call notes, kept for reference during and after an engagement.
3. How We Use Your Information
We use personal data for purposes including:
• Responding to enquiries and providing quotes or proposals;
• Delivering, managing, and invoicing client engagements;
• Communicating with you about ongoing or prospective projects;
• Operating, maintaining, and improving avrsmedia.com;
• Sending occasional marketing communications, where you have consented to receive them or where permitted under applicable law, and always with the option to opt out;
• Complying with legal, tax, and accounting obligations.
4. Legal Basis for Processing
Where UK GDPR applies, we rely on one or more of the following legal bases to process personal data: performance of a contract (e.g., delivering agreed services), legitimate interests (e.g., responding to enquiries, improving our services), consent (e.g., marketing communications, certain cookies), and compliance with a legal obligation (e.g., tax and accounting records).
5. AI & Automation Tools
As part of delivering AI and automation workflow services, AVRS Media may use third-party AI platforms, automation tools, or software (which may include large language model providers) to design, build, or operate systems on a client's behalf, or to support our own internal operations. Any personal data processed through such tools is handled in line with the relevant provider's terms and this policy, and we take reasonable steps to work only with providers that offer appropriate data protection standards. We do not use client-confidential project data to train third-party AI models.
6. Sharing Your Information
We do not sell personal data. We may share personal data with:
• Trusted service providers and subcontractors who support our operations (e.g., accounting software, project management tools, cloud storage, email and communication platforms, payment processors);
• Freelancers or contractors engaged to help deliver a specific client project, where relevant to the scope of that project;
• Professional advisers such as accountants or legal counsel, where necessary;
• Authorities or regulators, where required by law.
Any third party we share personal data with is expected to protect it in a manner consistent with this policy and applicable data protection law.
7. International Transfers
Some of the third-party tools and service providers we use may store or process data outside the UK or European Economic Area. Where this occurs, we take reasonable steps to ensure appropriate safeguards are in place, such as standard contractual clauses or reliance on a provider's adequacy status, consistent with UK GDPR requirements.
8. Data Retention
We retain personal data for as long as necessary to fulfil the purposes described in this policy, including any legal, accounting, or reporting requirements. Client project data and communications are generally retained for the duration of the engagement and a reasonable period afterward to support ongoing relationships, handle any disputes, and meet legal obligations, after which it is securely deleted or anonymised.
9. Your Rights
Under UK GDPR, you have the right to:
• Request access to the personal data we hold about you;
• Request correction of inaccurate or incomplete data;
• Request deletion of your data, subject to certain legal exceptions;
• Object to or request restriction of certain processing;
• Request a copy of your data in a portable format;
• Withdraw consent at any time where processing is based on consent (e.g., marketing emails);
• Lodge a complaint with the UK Information Commissioner's Office (ICO) at ico.org.uk if you believe your data has been mishandled.
To exercise any of these rights, contact us at Sales@avrsmedia.com. We will respond within the timeframes required by law.
10. Cookies
avrsmedia.com may use cookies or similar technologies to support core site functionality, understand how visitors use the site, and, where applicable, support marketing efforts. You can control or disable cookies through your browser settings; note that disabling certain cookies may affect site functionality.
11. Data Security
We take reasonable technical and organisational measures to protect personal data against unauthorised access, loss, misuse, or alteration, including restricting access to client materials to those who need it to deliver a project. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.
12. Children's Privacy
Our services are intended for businesses and individuals acting in a professional capacity. We do not knowingly collect personal data from children, and avrsmedia.com is not directed at children.
13. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. The “Last updated” date at the top of this policy indicates when it was last revised. Continued use of our services or website after changes take effect constitutes acceptance of the updated policy.
14. Contact Us
If you have questions about this Privacy Policy or how your personal data is handled, contact AVRS Media at Sales@avrsmedia.com, by phone/WhatsApp at +44 7919 319985, or via avrsmedia.com.